Privacy Policy

Effective Date: 01-06-2026

At Yetideal.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or purchase products from us.

By accessing or using Yetideal.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with a smooth and secure shopping experience, we may collect the following information:

Personal Information

When you create an account, place an order, contact customer support, or interact with our services, we may collect:

1. Full name
2. Email address
3. Phone number
4. Delivery address
5. Billing information
6. Payment details (processed securely through payment partners)
7. Order history and transaction details
8. Communication records with our support team

Technical Information

When you visit our website, we may automatically collect:

1. IP address
2. Browser type and version
3. Device information
4. Operating system
5. Website usage data
6. Pages visited and browsing behavior
7. Cookies and similar technologies

2. How We Use Your Information

Yetideal.com may use your information for the following purposes:

1. To process and deliver your orders
2. To verify customer identity and prevent fraudulent activities
3. To communicate order updates, delivery status, and customer service responses
4. To provide after-sales support, warranty assistance, and complaint resolution
5. To improve website performance, user experience, and services
6. To personalize product recommendations and offers
7. To send promotional updates, offers, discounts, and marketing communications (with your consent)
8. To comply with legal and regulatory requirements

3. Order and Payment Information

When you purchase products from Yetideal.com, we collect necessary information required to complete your transaction.

1. Payment information is processed through secure payment gateways and financial service providers.
2. Yetideal.com does not store complete payment card details such as card numbers, CVV, or passwords.
3. We take reasonable security measures to protect transaction-related information.

4. Cookies Policy

Yetideal.com uses cookies and similar technologies to improve your browsing experience.

Cookies help us to:

1. Remember your preferences
2. Keep your account secure
3. Analyze website traffic and performance
4. Improve website functionality
5. Provide relevant offers and recommendations

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

Yetideal.com does not sell, rent, or trade your personal information to third parties.

We may share necessary information only with trusted partners for:

1. Product delivery and logistics services
2. Payment processing
3. Customer support services
4. Warranty and after-sales service providers
5. Website hosting, analytics, and technology providers

These partners are required to maintain confidentiality and use information only for the intended purpose.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from:

1. Unauthorized access
2. Data loss
3. Misuse
4. Alteration
5. Disclosure

However, no online platform can guarantee complete security of information transmitted over the internet.

7. Your Rights and Choices

You have the right to:

1. Access your personal information
2. Request correction of inaccurate information
3. Request deletion of your account information (where applicable)
4. Opt out of promotional communications
5. Contact us regarding privacy concerns

To exercise these rights, please contact Yetideal.com customer support.

8. Marketing Communications

With your permission, Yetideal.com may send you:

1. Promotional emails
2. SMS notifications
3. Offers and discount updates
4. New product announcements
5. Special campaigns

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting our support team.

9. Third-Party Links

Our website may contain links to third-party websites, payment services, or social media platforms.

Yetideal.com is not responsible for the privacy practices, security policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Yetideal.com does not knowingly collect personal information from children below the legally applicable age without parental or guardian consent.

If you believe a child has provided personal information without appropriate consent, please contact us, and we will take reasonable steps to remove such information.

11. Changes to This Privacy Policy

Yetideal.com reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Customers are encouraged to review this policy periodically to stay informed about how their information is protected.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Website: Yetideal.com

Email: support@yetideal.com

Phone: 9715100011

Address: Kathmandu, Nepal

Yetideal.com – Yeti Chito, Yeti Sasto

Your trusted online shopping destination in Nepal.